Something just happened
A violation or a complaint arrived, a tenant won't let anyone in, or the correction date is close.
Filing and closing it out
The certification lifecycle, in order: how to file, what happens next, and what to do if you missed the window.
What the law requires
The standing obligations, whether or not anything has gone wrong.
For your building staff
Your super is the first person a tenant asks about pests. This is written for him rather than for you, and it is meant to be forwarded.
Proving it
What a defensible record looks like when someone asks six months later.
How this reference is written
Most pest control content is written by people who have never held a Notice of Violation. This is written by the people who do the correction work, and it is built to be checked rather than believed.
- Every rule is named. Statute, rule, agency instruction or our own practice. You can tell which is which, because they carry different weight and a page that blends them is not useful to you.
- Every rule says what it applies to, and where in the procedure it applies. A recurring source of wrong answers in this area is a real rule quoted outside its scope, whether that is the wrong kind of building, the wrong kind of work, or the right form used at the wrong stage. We have found this in guidance published by others, in materials published by the city, and in our own earlier drafts.
- Where sources conflict, we say so. We don't resolve a contradiction quietly and hand you a clean number. HPD's own published materials sometimes disagree with each other, and knowing that is more useful than a false certainty.
- We only follow a rule as far as pest work goes. More than one agency touches a pest condition in a multifamily building, so the test for whether something belongs here is narrow: does this rule materially change how a pest condition is prevented, corrected, documented or closed? If it does, it belongs. If it is adjacent building compliance that happens to be nearby, it does not, and you are better served by someone who does that work.
- Every page carries a last-reviewed date. These rules move, and agency guidance moves faster than the statute. A page without a date is a page nobody is maintaining.
We are a pest control company and not your attorney. This is general information, not advice about your building. For anything with a filing deadline or a dollar figure attached, involve counsel.
Have a building that keeps coming back?
Send us the addresses. We'll tell you what we'd look at first, and whether the problem is the treatment or something nobody has closed.
Email us your building listNo Bug Pest Control · NYS DEC certification C0899591 · Pesticide business registration 15553 · Multifamily buildings in the Bronx and Brooklyn.